Onzo provides utility companies with customer intelligence solutions.
Those solutions enable utilities to achieve their business objectives and meet regulatory requirements: attracting and retaining customers, shifting usage off peak, improving energy efficiency, improving customer satisfaction, reducing the cost to serve, and increasing non-core revenue.
Onzo’s solutions include hardware and software that can increase the amount of data gathered, process and analyse it to maximise its value to the utility, and increase the number and enhance the effectiveness of the utility’s customer touch points.
Hardware and software solutions can work separately but are most effective in combination.
